Privacy Policy

Decodev (“we,” “our,” or “the Site”) values your privacy and is committed to handling your personal information responsibly. This policy explains how data is collected, used, and protected when you access our website or purchase our wall décor products.

Data We Collect

To operate our store effectively and provide a smooth shopping experience, we collect only the information that is necessary.

Order and Personal Information
When you make a purchase, we collect details such as your full name, billing and shipping addresses, email address, phone number, and order specifics (including selected items, sizes, and quantities). Payment details are processed securely through third-party providers and are never stored on our systems.

Automatically Collected Information
When you browse the Site, certain technical data is gathered automatically. This may include your IP address, browser type, device details, pages visited, and session duration. This information helps us improve performance, enhance usability, and maintain security.

Customer Support Information
If you contact us, any information you provide—such as messages, emails, or attachments—is used solely to respond to your request and improve our support services.

How Your Information Is Used

Your information is used for the following purposes:

  • To process orders, arrange shipping, and provide confirmations and tracking updates

  • To respond to inquiries and deliver customer support

  • To identify and prevent fraudulent or unauthorized activity

  • To improve website functionality and user experience

  • To send promotional communications only if you have given consent (with the option to unsubscribe at any time)

  • To meet legal, regulatory, and compliance obligations

We do not use your personal data for purposes unrelated to your interaction with our services without your consent.

Data Sharing and Disclosure

Decodev does not sell, trade, or rent personal data. Information is only shared when necessary for business operations:

  • Shipping carriers (such as USPS or UPS) receive delivery information to complete orders

  • Payment providers (such as PayPal or Stripe) securely process transactions

  • Service providers assisting with website functionality or order processing may access limited data as required

  • Legal authorities may receive information when required by law or to protect our rights

All third parties are expected to handle your data in accordance with strict security and confidentiality standards.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Restrict or object to certain types of processing

  • Request a copy of your data in a portable format

You may also opt out of marketing emails at any time by using the unsubscribe option included in each message.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience on the Site:

  • Essential cookies support core functionality such as cart, checkout, and security

  • Analytics tools help us understand user behavior and improve performance

  • Marketing cookies may be used to deliver relevant advertising, which can be managed through your browser settings

Data Retention and Protection

We retain certain information, such as order and transaction records, as required for legal, tax, and accounting purposes. Other data is stored only as long as necessary for its intended use.

We implement appropriate security measures, including encrypted connections (SSL), restricted data access, and continuous monitoring, to protect your information from unauthorized access or misuse.

Policy Updates

This Privacy Policy may be revised periodically to reflect operational, legal, or regulatory changes. Any updates will be published on this page with a revised date. Continued use of the Site after updates indicates acceptance of the revised policy.

Contact Information

For any questions or requests related to your privacy, you can contact us:

Store: Decodev
Email: contact@decodev.shop
Phone: +1 630 783 7924
Address: 864 Springhill Cir, Naperville, IL 60563, USA