Terms of Service

These Terms of Service govern your use of Decodev (referred to as “the Site,” “we,” “our,” or “us”), an online store offering premium physical wall décor such as canvas prints, framed art, posters, and ready-to-display pieces. By accessing the Site, browsing listings, registering an account, or placing an order, you agree to be bound by these Terms in full.

These Terms also incorporate all related policies available on the Site, including our Shipping Policy (which provides free standard delivery within 4–7 business days), Returns and Refunds Policy (allowing eligible returns within 30 days), Privacy Policy, Payment Policy, and any additional notices or guidelines published throughout the Site.

This agreement forms a legally binding relationship between you (“you,” “your,” or “customer”) and Decodev. If you disagree with any part of these Terms, including policies related to payments, shipping, returns, intellectual property, or dispute resolution, you must discontinue use of the Site immediately. Continued use after any updates constitutes acceptance of those changes.

Our platform relies on secure third-party technologies to handle payments, order processing, inventory updates, production, and delivery, ensuring a reliable purchasing experience.

1. Eligibility and Account Obligations

By using the Site, you confirm that you are at least 18 years old or meet the legal age requirement in your jurisdiction. If acting on behalf of another person or entity, you confirm that you have proper authorization.

You agree to:

• Provide accurate, complete, and up-to-date information when placing orders, creating accounts, or contacting support, including name, address, email, phone number, and payment details.

• Keep your account information updated to avoid delivery or billing issues.

• Protect your login credentials and notify us immediately of any unauthorized access.

• Avoid creating multiple accounts for misuse, such as bypassing restrictions or abusing promotions.

We reserve the right to suspend or terminate accounts at our discretion if suspicious activity or violations occur.

2. Acceptable Use and Restrictions

The Site may only be used for legitimate shopping purposes. The following actions are strictly prohibited:

• Violating applicable laws, including intellectual property, privacy, and anti-fraud regulations.

• Uploading or transmitting malicious software or harmful code.

• Attempting unauthorized access, data scraping, or reverse engineering.

• Posting false reviews, impersonating others, or engaging in abusive or deceptive behavior.

• Using the Site for unauthorized resale or commercial redistribution without approval.

• Promoting external businesses, links, or advertisements without consent.

Violations may result in account termination, order cancellation, restricted access, and possible legal action.

3. Service Control and Platform Changes

We may, at any time and without prior notice:

• Refuse service to any user due to risk, abuse, or policy violations.

• Modify or discontinue products, services, or features.

• Update Site design, functionality, or content.

While general browsing data may not always be encrypted, all payment transactions are securely processed through PCI DSS-compliant providers such as Stripe or PayPal.

Section headings are for convenience only and do not affect interpretation. Failure to enforce any rule does not waive our right to enforce it later.

4. Product Details and Availability

We aim to provide accurate product information, including descriptions, dimensions, materials, colors, and images. However:

• Actual product appearance may vary slightly due to lighting, screens, or production differences.

• Product availability, options, and pricing may change without notice.

• Errors in listings (such as incorrect pricing or stock issues) may occur, and we reserve the right to cancel affected orders.

Customers are responsible for reviewing product details before purchase. For installation or design decisions, consulting a professional is recommended.

5. Pricing and Promotions

Prices may change at any time due to supplier costs, demand, or promotional campaigns.

For discounts and offers:

• Promotions cannot be combined unless explicitly stated.

• Offers have no cash value.

• We may cancel or modify promotions if misuse is detected.

Shipping conditions, product availability, and services may also change without prior notice.

6. Orders, Payments, and Delivery

To complete a purchase, add items to your cart, proceed through checkout, and submit payment securely.

• Order confirmations are typically sent within 1–2 business days.

• Processing begins shortly after confirmation, with total delivery estimated at 4–7 business days.

• Production and shipping timelines may vary slightly.

We may refuse or cancel orders due to issues such as stock shortages, incorrect information, or suspected fraud. In such cases, you will be notified and refunded if applicable.

By placing an order, you authorize us to charge your selected payment method, including retries for failed payments or applicable fees.

Shipping follows our stated policy (free standard shipping within the U.S.). International customers are responsible for any customs duties or taxes.

Customized or personalized items cannot be canceled once production begins.

7. Third-Party Services

The Site may include integrations such as payment gateways, analytics tools, or chat services. These are provided without guarantees, and we are not responsible for their performance, policies, or data handling.

Users should review third-party terms independently.

8. External Links

The Site may include links to external websites or embedded content. We do not control or verify these sources and are not responsible for their content or reliability. Use them at your own risk.

9. User Content

If you submit reviews, photos, or other content, you grant Decodev a worldwide, royalty-free, perpetual license to use, reproduce, and distribute that content for marketing or operational purposes.

You confirm that your content is original, lawful, and does not infringe on third-party rights. We reserve the right to edit or remove submissions at any time.

10. Errors and Corrections

We may correct errors related to pricing, descriptions, or availability at any time. This may include canceling orders affected by such errors and issuing refunds where applicable.

11. Additional Restrictions

You also agree not to:

• Collect user data without authorization.

• Bypass security systems.

• Misuse the platform for arbitrage or illegal trade practices.

Violations may lead to account termination and reporting to relevant authorities.

12. Disclaimer of Warranties and Liability

All products and services are provided “as is” and “as available,” without warranties of any kind, including merchantability or fitness for a specific purpose.

We are not liable for indirect or consequential damages. Our total liability is limited to the amount paid for the order in question.

13. Indemnification

You agree to indemnify and hold Decodev and its affiliates harmless from any claims, damages, or legal expenses resulting from your use of the Site, violation of these Terms, or submitted content.

14. Severability

If any part of these Terms is found invalid, the remaining provisions will continue to apply.

15. Termination

You may stop using the Site at any time. We may suspend or terminate access immediately if Terms are violated.

16. Governing Law

These Terms are governed by the laws of Wyoming, United States. Disputes may be handled through arbitration (AAA) or courts located in Casper, Wyoming.

17. Entire Agreement

These Terms, along with all referenced policies, represent the complete agreement between you and Decodev.

18. Updates to Terms

We may update these Terms at any time. Continued use of the Site after updates indicates acceptance of the revised Terms.

19. Contact Information

Store: Decodev
Email: contact@decodev.shop
Phone: +1 630 783 7924
Address: 864 Springhill Cir, Naperville, IL 60563, USA